About & process

Plain process, working software, no surprises

Most software projects go wrong in the same three places: requirements nobody wrote down, scope that grew quietly, and a build nobody saw until the end. Our process exists to close all three.

The stages

From first conversation to live system

Five stages, each with something concrete you receive at the end.

Discover

Typical effort: one or two focused conversations

We start with your actual workflow — not a wish list. Who touches the work, in what order, using which tools, and where it stalls. We ask about the exceptions too, because the exception is usually where the real cost hides.

You are not expected to have a specification ready. Explaining how a Tuesday morning really goes is enough for us to start.

You receive: a written requirements summary — the problem, the desired outcome, constraints, and the things we are deliberately not building.

Design

Screens, data structure, and user flows

Before development begins we map the screens, decide how the data is organised, and walk through what each type of user sees. Approving a design is far cheaper than changing working software.

This is also where the visual language gets settled — colours, type, and layouts that feel like your business rather than a template.

You receive: approved screen designs, the data model in plain language, and a written scope with a fixed price.

Build & test

Delivered in rounds, not one big reveal

Development happens in short rounds. At the end of each one you get something you can click, with the previous round's feedback already folded in. Problems surface while they are still cheap to fix.

Testing is part of the build, not a phase bolted on afterwards. We check the awkward cases: small phone screens, keyboard-only use, slow connections, and someone clicking the button twice.

You receive: working software after every round, plus a list of what is finished and what is next.

Launch

Deployment, handover, documentation

We deploy to your hosting and domain, run through the launch checklist, and confirm the things that quietly break launches: redirects, form delivery, email sending, search visibility, and backups.

Then we walk you through using it and hand over the accounts and documentation. You are never holding a system you do not understand.

You receive: the live system on your own domain, account access, and written documentation.

Support & improvement

Ongoing, optional, cancellable

Software needs tending. We stay available for fixes, small content changes, and monitoring, so nothing rots quietly in the background.

When you are ready for the next phase, we scope it the same way as the first — written down, priced, and agreed before it starts.

You receive: fixes, updates, and a partner who already knows how your system was built.

How we think

Six principles we actually hold to

These are the rules we use when a project gets difficult, which is when rules matter.

Understand before building

Writing code is the expensive way to discover you misunderstood the problem. We do the talking first.

Smaller is usually better

The best system is often the least software. If a cheaper tool solves it, we will say so and lose the work.

Show, don't promise

Working software early beats a progress report. You should be clicking something, not reading about it.

Say the awkward thing

If a deadline, budget, or idea will not work, you hear it in the first conversation, not the fourth month.

Accessible is not optional

Keyboard use, readable contrast, and clear structure are part of "done" — not a premium extra.

Leave you independent

Documented, standard technology you own. If you ever leave, you leave with everything.

Who we work with

Based in Central Florida, working far beyond it

DaliTek is rooted in Central Florida — Orlando, Winter Garden, Clermont and the surrounding area — and works with clients across the United States and internationally. Distance has never been the constraint; unclear requirements are.

Typical clients

  • Service businesses — trades, clinics, salons, studios, and contractors coordinating people and appointments.
  • Small teams outgrowing spreadsheets — where one person is now the bottleneck for everyone.
  • Professional practices — consultants, accountants, and agencies needing client-facing portals.
  • Operators with messy workflows — anyone doing the same data entry in three places.

Three things we will not do

  • Promise a deadline we have not scoped properly.
  • Publish invented testimonials, awards, or results — including on this site.
  • Hide an ongoing cost until after you have committed.

And a note on this page

There are no client logos or star ratings here because we would rather earn your enquiry on the quality of the thinking than on borrowed credibility. The concept demos show the standard of work.

See the concept demos

Questions

Common questions

How long does a project take?

It depends entirely on scope — and anyone quoting a fixed duration before understanding your project is guessing. Small landing pages and single-purpose tools are measured in weeks. Multi-user applications with third-party integrations are measured in months. You get an estimated timeline in writing as part of the proposal, before any work begins.

What does a project cost?

It varies too much to publish a meaningful price list — a landing page and a multi-role portal are not comparable work. What we will commit to: a written, fixed price for an agreed scope before development starts, and a clear conversation if you ask us to do more than that. The savings estimator on the home page lets you compare a hypothetical investment against the time it might recover.

Who owns the code and the data?

You do. Your domain, hosting accounts, source code, and data stay in your name. There is no licence fee for the core functionality you paid for, and your data can be exported in a readable format at any time. Documentation is part of delivery, so a different developer could pick it up later without starting over.

Do you work with businesses outside Central Florida?

Yes — most of the process works identically over video calls, email, and shared documents. Being local helps for on-site discovery and makes casual check-ins easy, but it is not required. DaliTek works with clients across the United States and internationally.

What happens after launch?

We deploy, document, and stay available. Fixes and small changes run on a plain monthly arrangement you can cancel. Larger additions get scoped and priced the same way as the original project — in writing, before work begins.

Can you take over a project someone else started?

Usually, yes — after a review of the existing code and accounts. Standard technology is straightforward to continue. We will tell you honestly if a rebuild would be cheaper than untangling what is there, and why.

Still deciding what you need?

Describe the problem and we will tell you the smallest thing that would fix it — including whether it needs software at all.